Always-on email access
For any business today, losing its email service is more than just an inconvenience or source of frustration.
It’s potentially a commercial disaster, exposing you to risks that range from loss of reputation to total operational meltdown. And as email has developed over the years into the internet’s single universal killer application, countless companies have sprung up, offering products and services that promise protection from failure.
Coping with server failure
What most of these don’t realise, though, is that failure is inevitable. You can add all the bells and whistles you can find to prevent disaster – but no one can guarantee protection against loss of power, hardware failure, human error or any of the other problems lying in wait. So the answer lies in what should be done when the worst happens – how to ensure that people can continue to send and receive emails in the event of server failure.
This is the starting point of our Remotely Mail email recovery and continuity service. We accept that occasional server failure is a given. But now no one needs to experience again the nightmare of lost orders, untraceable instructions, missing reports and complex,
time-consuming and expensive recovery.
We’ve taken a uniquely straightforward approach to ensuring that our customers can always access, compose and send email, no matter what happens at server level. It’s straightforward for every user, whose work flow is barely disrupted by server failure.
How does it work?
There are three key aspects of our service:
First: All email that is sent or received within your organisation is automatically encrypted and stored for up to seven days in a secure archive, which users can access instantaneously through the secure Remotely Mail portal. Once they have retrieved it, they can then work with their emails as usual.
Second: Individual users can use the Remotely Mail ‘instant replay’ feature to restore any inadvertently deleted emails immediately, without any involvement of your IT department.
And third: Even a back-up failure is no reason for concern – the administrator can simply
re-deliver all emails received or sent, including attachments, right up to the point of failure.
Features and benefits
- Easy and instant user recovery of any lost or deleted email
- Immediate, business-wide restoration of all emails, even in the event of a back-up failure
- Constant availability of every email function, around the clock and throughout the calendar
- Total privacy and security through encryption of all archived emails
- A minimal training need thanks to our easy to-use web interface
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